TERMS AND CONDITIONS / PAYMENT AND SHIPPING
Welcome to the "itbrainpower.net"
Site (https://itbrainpower.net/) (the "Site"), operated and property
R&D Software Solutions srl
218 Calea 13 Septembrie Street, bl. V47, ap. 32, Sector 5,
Bucharest, RO 050735, Romania (RDSS)
2. Accuracy of Information
We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free. Your feedback regarding missing/wrong/un-appropriate information are always welcomed.
3. Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and arrangement thereof (collectively, the "Content") is the property of "itbrainpower.net", our parent company R&D SOFTWARE SOLUTIONS SRL, Dragos Iosub, affiliates, partners or licensors, and is protected by European and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the registered and unregistered marks of "itbrainpower.net", our parent company R&D SOFTWARE SOLUTIONS SRL, our affiliates, partners or licensors, in the European Union and other countries, and are protected by European and international trademark laws. Except as required under applicable law, neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent. Requests for permission should be directed in writing to our office at the address specified below.
R&D Software Solutions srl ("itbrainpower.net")
218 Calea 13 Septembrie Street, bl. V47, ap. 32, Sector 5,
Bucharest, RO 050735, Romania
4. Your Obligations and Responsibilities
5. Your Account
You may choose to register for an account on the Site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in "itbrainpower.net" best interests to do so.
6. Third Party Links
"itbrainpower.net" has no responsibility and assumes no liability for the unaffiliated sites to which it is linked.
8. Representations and Warranties;
Limitation of Liability; Indemnification
THE SITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. WE ARE NOT RESPONSIBLE FOR TIMELINESS, ACCURACY, UNAVAILABILITY OR INTERRUPTIONS IN AVAILABILITY, VIRUSES OR OTHER DEFECTS IN THE SITE OR ITS CONTENTS. IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to defend, indemnify and hold "itbrainpower.net", our affiliates, officers, employees, agents and licensors harmless for any loss, damages, claims, fines, penalties or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your (or anyone acting under your password and user name) use of the Site, any User Content made available on the Site or breach of these Terms and Conditions. You also agree to indemnify "itbrainpower.net" for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
9. Fraud Protection
We reserve the right to refuse to process and order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order of our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s). We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
IN THE EVENT OF ANY PERCEIVED ABUSE(S) OF "itbrainpower.net"’ SATISFACTION GUARANTEE, TO BE DETERMINED AT THE SOLE DISCRETION OF "itbrainpower.net", A RETURN OR MULTIPLE RETURNS MAY NOT BE HONORED.
With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the Romanians' and of European Unions' laws.
11. Consent to Receive Notices
Electronically by Posting on the Site and Via E-mail
13. Orders; Payments; Shipping
We accept only PayPal payments, at this time. Wait for our order validation before you pay it!
At this time, we can only accept orders that are billed and shipped to locations that are not under Export Restrictions. We offer shipping via registered mail at the rates based on your location and package weight. Transit times with register mail are expected at 15-30 business days, once your order has been processed and shipped.
Usually, itbrainpower.net orders take 6-7 working days for processing. Orders placed on national holidays will also be processed starting with the following working day.
If you would like to cancel your itbrainpower.net order, please contact us as soon as possible by email at firstname.lastname@example.org. We will try our best to accommodate your request but cannot guarantee cancellation.
Contact Customer Service
You may reach itbrainpower.net Customer Service by e-mailing us at email@example.com. Please note our customer service phone line is open between 9 AM- 6 PM(EET) hours each working day to cater to your needs.
Returns and Exchanges
If for any reason you are not completely satisfied with your "itbrainpower.net" purchase, you may return it within 5 days of receipt and we will be happy to provide a full merchandise refund in the original form of payment. When returning a set or kit, we require all contents from the original set or kit in the exactly the same form, shape and condition as we originally ship it to you. Partial items from a set or kit, or used items/kits will not be refunded. Please follow the below steps to make a return for your "itbrainpower.net" purchase. Please note that shipping charges and fees of any kind are not refundable and exchanges are not currently allowed.
a. Contact us, tell about your will/issue and wait for our feedback/proposal/acceptance.
b. Fill out the back of the invoice included in your shipment.
c. Re-pack the merchandise in its original packaging, if possible, and enclose the invoice in the package.
d. Ship back to us the merchandise. All shipping and insurance costs related to Returns and Exchanges will be covered in full amount by you.